Eshakti nightmare

Still no refund or credit, excuses that don't make sense. I would just get my money back and give up except I love the plus size styles. THEY ARE MAKING ME CRAZIER THAN I ALEADY AM!

Eshakti pt. 2

Ok, so i bought 3 things from Eshakti, had to return 2 because of size/style. Told them I wanted to exchange, not money back, very vague, not sure if they understood ( irealiz I was speaking to someone in India) Has anyone else done this? How did they handle the transaction? did they refund your bank account or give you store credit?